Cookies Policy
Understanding how we use cookies and similar technologies.
Last updated: October 2024
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
Cookies allow websites to recognise your device and remember certain information about your visit, such as your preferences and actions.
How We Use Cookies
Royal-iris uses cookies for several purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas. The website cannot function properly without these cookies.
- Cookie consent preferences
- Form submission data during your session
- Service selection preferences
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website experience.
- Pages visited and time spent on each page
- How visitors arrived at our website
- General geographic location (country or region level)
- Device and browser information
Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering choices you make to improve your experience.
- Language or region preferences
- Previously selected services
Local Storage
In addition to cookies, we use local storage (a feature of your web browser) to:
- Remember your cookie consent choice
- Store service selections during your session
- Preserve form data for the thank you page
Third-Party Cookies
Some cookies on our website may be set by third-party services. These include:
- Analytics providers that help us understand website usage
- Content delivery networks that help serve images and other resources
We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information about their practices.
Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options" or "Preferences" menu of your browser. Common options include:
- Blocking all cookies
- Blocking only third-party cookies
- Deleting cookies when you close your browser
- Allowing cookies from specific websites only
Our Cookie Banner
When you first visit our website, a cookie banner allows you to accept or reject non-essential cookies. Your preference is stored and remembered for future visits.
Changing Your Preferences
You can change your cookie preferences at any time by:
- Clearing your browser cookies and local storage, then revisiting the website
- Using your browser settings to manage cookie permissions for our domain
Impact of Disabling Cookies
If you choose to block or delete cookies, some features of our website may not function as intended. This may include:
- Service selection preferences not being remembered
- Form data not being preserved between pages
- The cookie consent banner appearing on each visit
Cookie Retention
Different cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
Our cookie consent preference is stored for 12 months before requiring renewal.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: [email protected]
Address: Level 4, 127 Creek Street, Brisbane QLD 4000, Australia